They need to understand the business that users say they want as well as what business value can be delivered, so they are operating as business people, not just technologists., Selley admits that some of the understanding and communications issues are less rigid in BT as it is essentially a tech company. The comments on here are laughable. google_ad_client = "ca-pub-5918297521031863"; /* Ex BT Engineers Complaints Blog */ google_ad_slot = "7465353033"; google_ad_width = 728; google_ad_height = 90; Drafting/posting my post before yours appeared. I have found a number of BT Contact Numbers, BT Complaints numbers and email addresses. I think we will make a massive contribution in getting the nation to that milestone, but we cant do it alone. As CIO for BT, the once nationalised telecoms provider, Clive Selley has one of the biggest information leadership gigs in UK telecoms. mailto:clive.selley@openreach.co.uk, High Level Complaints For more information on FTTx equipment and suppliers, visit the Lightwave Buyer's Guide. As the AstraZeneca has told this title href=https://www.cio.co.uk/profile/jon-kirby/9-1-2013/?otc=100>CIO at AstraZeneca has told this title recently, the pharma sector is under considerable pressure as drug patents expire and the global demand for healthcare increases. google_ad_height = 280; , Another customer Gill I spoke to had an enquiry relating to BT Building Maintenance. And this for a company which after more than a decade barely managed to cover 1/5th of this backwards country with such a basic thing as a fibre broadband utility!
, Once again I take no responsibility for incorrect numbers or info here, I found this info on forums and have just collected together what I thought might be relevant and help you. You can call Openreach customer support 0870 218 3812 Phone Number given here and solve your queries. [CDATA[ Or perhaps email The Chairman Sir Michael Rake Under Mr Selleys leadership, Openreach is building a new, more reliable and future-proof full fibre broadband network, with an ambition to reach 10 million premises by the mid-2020s and ultimately the majority of the UK. Thank you, Simon, Geoff, Just to say thanks for your information. High Level BT complaints phone number 0800 3289393, The board of directors names can be found here Our board, The email addresses are either firstname.surname@bt.com or firstname.middle initial.lastname@bt.com, At 9am this morning i had a personal reply from Current CEO Gavin Patterson Chief executive BT Retail gavin.e.patterson@bt.com How do you think I managed to acquire his email address? Register (or login) on our website and you will not see this ad. Selley returns to his analysis of big data and how it has helped BT manage its network. google_ad_width = 336; We will build the superior full fibre network for the UK.. Personally I would have escalated it to the CEO long before now. Reported broken line on 16 May. Email: hlcopenreach@openreach.co.uk You could type an email or a letter and send it to an address below 1st class post. Please use these numbers and email addresses with discretion High Level Complaints and the CEO are only to be contacted if you have explored other reasonable channels first to no avail.

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