Rumbling noiseWater conditions in your home caused a build up of scale or mineral deposits on the heating elements. Review the chart on this page first and you may not need to call for service. Make sure you have no running water in your or outside of your house and go check the meter and see if its spinning and if it is you need to go into your crawl and find your leak. Common. . Related Pages:pool heater quotes, home water heater installation, home pool heater installation, pool heater repair services, high efficiency pool heaters. . B. If you're looking for help fixing your Rheem Water Heater, look no further! Depending on your water usage, the temperature can be lowered. Immediately the upper light came on and the upper element engaged. Related Error Code Pages:Rheem Air Conditioner Error Codes, Rheem Furnace Error Codes, Rheem Water Heater Error Codes. Remove and clean the heating elements. Must check every element which are parts of main after installed. . FIP x 24 in. Vincent Garofalo, Blaise Werner Make sure electric supply to water heater and disconnect switch, if used, are in the ON position. If your hot water tank is only producing lukewarm water and both the elements read right and you set the temp to the hottest it can get you probably have a leak somewhere. I think I can use this water heater for more than 10 years. At Rheem, we strive to innovatebest-in-class products to lead the industryin environmental improvements. YluTVV|piyd`X\_d 4rg@f%L!eg@QA#) $pIMfSTaZd`5aN&X~@;lR5JjOfBPLnz+}c) Status Light Wiring Diagram (if installed) G * L2 RED BLACK L1 JUNCTION BOX When factory installed with the status light feature, the wiring will feature four additional wires to connect to the top cavity cover light system. About 2 years ago, my then 12 year old water heater failed and I replaced it with a new Rheem Performance Plus 50 gallon model purchased from Home Depot. F ! Water Temperature Setting ! Once I knew it was working I re-set the upper one to the desired temperature. art description (as noted below) and P number of parts desired. It's an AO Smith electric water heater, 40 gal I think. This is normal. IMPORTANT SAFETY INFORMATION. Adjust it to a higher temperature, but no higher than 120F. A: Hi JoeB and thank you for your question. Do the same with the wrench when replacing a heating element. Heats water quick and with luck it will last half as long as older one. Plumbing, Piping, Water Heating, Wells, Air & Water Filtration and Conditioning, How to Prevent Ongoing Clogs in a Utility Sink, Have Power but Water heater won't heat/kick on. 0000021899 00000 n The Power to Protect: Features the LeakGuard Auto Shutoff Valve, which engages in the unlikely event a leak is detected, to protect your home from water damage. The Rheem Performance Plus 40 Gal. John Bryant, Same here Top is fine and makes hot water, Aug 2, 2020 by Tall 9 Year 4500/4500-Watt Elements Electric Tank Water Heater with LED Indicator, Commercial Light Duty 30 Gal. If it is midway between the two, it has been tripped. It may save you time and cost. *HublQDM#^yR#,1^z(^WCC7o (i{{JqB,E{s.Z=*jd*Jv] fzyA]c{*[=Em `W7L V$' Performance Plus 40 Gal Medium 9-Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator . Related Parts Pages:Rheem Air Conditioner Parts, Rheem Furnace Parts, Rheem Water Heater Parts. Having the thermostat set too high will cause water expansion and force water out the valve. Answer Summary Gaztech1 here,I am ready to assist you with your issue. 9-year limited warranty on tank and parts for your convenience, 2 year in home labor warranty for peace of mind, Self-cleaning feature reduces sediment and mineral build-up to prolong tank life, Automatic thermostat keeps water at your desired temperature, Requires a 240-Volt connection for installation, Electric junction box located above heating elements for easy installation, Designed for easy replacement of your existing water heater, Call 1-855-400-2552 before noon for same-day installation service in most areas, or. The replacment helped for a short while, but then the problems returned. Shirley Ann Lang. Colin Flemington. No valve of any type should be installed between the relief valve and the tank. Rick is online now Continue Questions the Experts can answer 1. C = 150. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. Models range from 30 through 120 Gal. Your response was very helpful! Performance Plus Series: High Efficiency Electric, PERFORMANCE PLUS High Efficiency electric water heaters are engineered for longer life and feature an electronic LED system, 125 Edgeware Rd Unit 1, Brampton, Ontario, Canada, L6Y OP5. Checked power, reset the breaker, has power on both the elements. Your manual should have a parts list in it, or you can find one online. 0000001987 00000 n Turn off the double 240V circuit in the electrical panel for the water heater. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. John Bryant, You really should have posted this as a new question, instead of a comment in an answer a year old to get answered by more ifixit volunteers. CAUTION: For your safety DO NOT attempt repair of electrical wiring, thermostat(s), heating elements or other operating controls. Performance Mode: Applies only to unit when set point is between 1300F and 1400F. Electric medium water heater provides an ample supply of hot water for households with 2 to 4 people. . Related Troubleshooting Pages:Rheem Air Conditioner Troubleshooting, Rheem Furnace Troubleshooting, Rheem Water Heater Troubleshooting. Vacation and Extended Shut-Down NOTICE: Refer to the Hydrogen Gas Caution in the Operating Instructions. @jrbryant so you have a water heater where the bottom element is not working? It may have been installed in the cold water line as a separate back flow preventer, or it may be part of a pressure reducing valve, water meter or water softener. Water is too hotThe thermostat is set too high. If the unit still doesnt make enough hot water, it is either undersized for your needs, partially filled with mineral sediment or has a plugged gas valve. Cold water inlet temperature may be colder during the winter months. The location chosen for the water heater must take into consideration the following: Local Installation Regulations This water heater must be installed in accordance with these instructions, local codes, utility codes, utility company requirements or, in the absence of local codes, the latest edition of the National Electrical Code. The upper and lower elements take turns heating the water, you will never have power to both at the same time. installation and adjustment of the water heater; the features, operation, safety precautions, maintenance and troubleshooting of the water, It is imperative that all persons who are, expected to install, operate or adjust this, water heater read the instructions carefully, these operations. Stainless Steel Water Heater Supply Line, Upper Thermistor/ECO Replacement Kit for Rheem Performance Platinum Water Heaters, Indoor/Outdoor Whole House Electronic Descaler Conditioner Treatment System, EcoNet Home Comfort Wi-Fi Module for Performance Platinum Smart Electric Tank Water Heaters, 1/25 HP Hot Water Recirculating Pump with Under Sink Kit, 3/4 in. Isolated tank design reduces conductive heat loss, Dual 5500 or dual 4500 watt copper heating elements, FHR: 52 - 63 gallons, based on gallon capacity, Indicates heating element and thermostat operation, Premium grade anode rod provides long-lasting tank protection, High performance and lower operating cost, Compliant with many electric utility incentive programs, Electric junction box located above heating elements for easy installation, Over-temperature protector cuts off power in excess temperature situations, Temperature and pressure relief valve included. . All electric water heaters and gas heaters that use electricity: The first issue to troubleshoot is a lack of power to the unit. Setting the water to a higher temperature increases the risk of scalding. . Had it for about a month now. Recovery: 21 - 25 GPH at a 90 F rise**. Control brings on the upper heating element sooner than normal and leaves it on thru the current demand cycle. Related Repair Pages:Rheem Air Conditioner Repairs, Rheem Furnace Repairs, Rheem Water Heater Repairs. 1) Power on and heating cycle complete. I've also read this could be the result of a faulty expansion tank. 0000020302 00000 n electric water heater provides an ample supply of hot water for households with 3 to 5 people. If the unit has an electronic ignition and it wont fire, the ignition might require replacing. What Would Cause an Electric Hot Water Tank to Use More Electricity Than Normal? Medium 9 Year 4500/4500-Watt Elements Electric Water Heater with LED Indicator. If youre getting some hot water, and you can hear the unit heating, check the thermostat set point. 0000007980 00000 n Water Connections . Caution: Its recommended that you set the thermostat no higher than 120 degrees Fahrenheit to reduce the risk of severe burns from scalding. (Upper element) lights lit. FIP x 3/4 in. Jun 28, 2017 by 0000018380 00000 n oldturkey03. 1: pdf: 298.79KB: View Download. Allow the water to heat up. Electric water heater elements are the source of heat for electric water heaters. . Water Heater Location Close to area of heated water demand. Except for one thing I found. A few hours later, it was leaking again. Care and cleaning of the water heater. In the warm months things seem to be fine. Do not remove the plastic personnel protector covering the thermostat itself. 9 0 obj <> endobj xref 9 36 0000000016 00000 n 0000001016 00000 n 240 Volt 8 kW Multi Phase Field Convertible Electric Tank Water Heater, Commercial Light Duty 30 Gal. Be sure to check the reset button/limit switch located above or near the upper element. 0000001331 00000 n Lower element shows no voltage. The upper element heats the upper portion of the water column. Contact the local electric utility. If additional, information is required, refer to the section on, 50 gal. The water drained from the tank may be hot enough to present a scald hazard and should be directed to a suitable drain to prevent injury or damage. Sufficient room to service heater. Click here to log in to MyRheem to browse our product training library. ()egbG*46,3V ~5X.Ki@. Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. Local codes shall govern the installation of relief valves. 21 yrs on old water heater not too bad. xb```VVN ae90\ PnC ( o(V bE CGc3P%c4F,p` ``t/A/ycEeL?_0 endstream endobj 10 0 obj<> endobj 11 0 obj<> endobj 13 0 obj<>>> endobj 14 0 obj<> endobj 15 0 obj<> endobj 16 0 obj<> endobj 17 0 obj<> endobj 18 0 obj<> endobj 19 0 obj<>stream Rhona Langridge. 213.32.24.66 This unit comes with two 5500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. The Rheem Performance Plus 50 Gal. However posting my message yesterday I discovered that I am getting hot water at my sinks - It's just the showers that are the problem. . Replaced a less than three year old water heater of the exact same model due to the bottom rusting out. For 2055 gallon models with single and double elements. 0000057133 00000 n Replace fuse or reset circuit breaker. Isolated tank design reduces conductive heat loss. And confirmed by the Whirlpool wiring diagram. My T&P valve was leaking, and I replace it with a brand new one seemingly without issue. 208 Volt 8 kW Multi Phase Field Convertible Electric Tank Water Heater, Electronic LED system indicates element and thermostat operation, Make sure it fits: measure your space to ensure dimensions fit, WA Residents see disclaimer below before purchasing. REGULATIONS PROHIBIT THE SALE, SHIPMENT OR INSTALLATION OF THIS WATER HEATER IN A STATE THAT REQUIRES DEMAND RESPONSE WATER HEATERS. The recalled water heaters are gray and have the "Performance Platinum" Rheem logo decal on the front above the thermostat control panel. IMPORTANT SAFETY INFORMATION. Thank you man! Rheem Performance Vs Performance Plus: Overview Rheem Performance is the lowest rung of the company's gas heater family. Since installation, I noticed that within 5 minutes in the shower (1.75 gallon per min showerhead), the temperature drops anywhere from 7 to 10 degrees. v3bcwkJyt81Pg_bpr5b? . Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. Jan 27, 2022 by The purpose of these lights are to indicate the power and element status of the water heater. The first one was leaking terribly through the seams at the top of the water heater. New heater will shutdown the water and electric until service is done! Short models are available. What make and model is our water heater? What make is your HW heater? Was this answer helpful? Open a hot water faucet in a tub until the water stops flowing. Installation Instructions Location. Changed lower element and Ask an Expert Home Improvement Questions HVAC Questions Rick, HVAC Supervisor Satisfied Customers Rick is online now Related HVAC Questions My water heater is not heating water. READ ALL INSTRUCTIONS BEFORE USING. Air purged from water heater and piping. Dual 5500 or dual 4500 watt copper heating elements. 0000019645 00000 n Thanks. I'm totally at a loss, and talking to Rheem (I do still have warranty) is a mixed bag. Action; Energy Guide. After the top cover removes, the sponge was wet. Indicates heating element and thermostat operation. Washington Residents (Effective 1/1/23): THIS WATER HEATER DOES NOT MEET DEMAND RESPONSE REQUIREMENTS. I tested the new thermostat with a meter and it had started exhibiting the same problem - would not engage upper element. Installing the water heater. Local store prices may vary from those displayed. . The fittings are electro zinc plated and polypropylene lined. The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters. 0000082779 00000 n No it can not. Water heaters are set from the factory to heat water to a maximum of 120 degrees Fahrenheit. Place a couple towels on the floor if replacing an element. DoItYourself.com, founded in 1995, is the leading independent home improvement and repair website. Most manufacturers recommend changing the lower thermostat setting, while leaving the upper thermostat at the factory setting. I just installed the Rheem performance plus water heater 39 gallons, the power light, and upper element light are on but Ask an Expert Home Improvement Questions HVAC Questions HVAC Rick, HVAC Supervisor 39,246 Satisfied Customers 50+ yrs. Check the wires running power from the top element to the bottom one. Old water heater had internal leak not noticed until it was leaking all over. . . Its self-cleaning feature prolongs tank life and maintains the water heater's efficiency. In order to replace the thermostat or heating element, remove the cavity insert crossbar by following the instructions below: Turn off the power to the water heater. 2000-2022 Home Depot. The link below may be able to answer you issue. It could be one or the other, and diagnosed by onsite technician, You will probably notice that hot water will run out.so best to have it serviced asap. Electrical current wont pass through a bad part. thanks. In order to drain the water heater, turn off the cold water supply. Use the wrench to continue tightening it one-quarter to one-half of a turn. Hot water heater is dispensing ultra-hot water. Feb 5, 2022 by Remove the part from its packaging. California building code requires all new or retrofit water heaters be installed using an approved method to secure the water tank to the wall. The action you just performed triggered the security solution. If this problem starts immediately after you install or repair a water heater, a fitting is probably loose. water connections are included with the water heater for easy installation. Status Lights and Diagnostics (if installed) This water heater may be equipped with status lights located on the top cavity cover. This is an efficient, money-saving feature, as the water is heated in a consistent manner. We welcome your comments and suggestions. To check the lower one, I set the upper to the lowest setting (so it would shut off quickly) and then had power to the lower one. Hi, Problem I have now is trying to get the handle off - It looks like the screw is stripped out - I think it was originally a alan wrench screw (Price Pfister), but I can' really tell at the moment. @blaisewerner. Pull it out quickly, insert the new element, and hand-tighten it. 0000022811 00000 n Jun 27, 2017 by Requires 240 volt electricity (a 30 amp breaker, with 10 gauge wire from the panel 10 year tank and parts, 1 year labour limited warranty. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! Call 911 or a service technician immediately. otate the crossbar up and down until it breaks away R from the remainder of the cavity insert. It turned out to be a lemon and after much effort to repair it, Rheem replaced it under warranty and even paid for Home Depot to install the replacement. Remove the access cover panels located on the side of the tank. Now on the third one, the relief valve is allowing water to accumulate at the top and where the electrical connections are located. Jun 13, 2016 by If you use propane, your tank might be empty. Rheem water heater troubleshooting allows you to find pressure relief valve to some common issues or indicates professional repair or replacement is needed. Call us 844-262-5082 The Rheem Performance Plus is a water heater available in gas and electric models. through 120 Gal. A check valve located in the cold water inlet line can cause what is referred to as a closed water system. Rheem. All parts orders should include: ! Installation Checklist A. 0000018041 00000 n Use the electrical tester to test the heating elements and thermostats. Insulation Blankets ! Medium 6 Year 4500/4500-Watt Elements Electric Tank Water Heater-XE40M06ST45U1 - The Home Depot in my home. This problem is more common with electric models since they dont heat water as quickly as gas models. This guide to common water heater problems covers gas and electric models from Rheem, Ruud, and other brands. But then the next day the problem returned, and now once again there seems to be no way to get the upper thermostat to engage the upper element. WA If replacing the thermostat, take a digital picture of the thermostats wiring before removing the wiring and the bad part. . Title If you replaced an electric element, remove the cover to it, and check/tighten the element if necessary. The two gas units both come in 40 and 50 gallon capacities, with an energy factor of .62. unit's lower element light is not lit and the water . If your gas water heater isnt making enough hot water, try adjusting the thermostat to a higher setting. the cost of the indirect and hybrid electric water heat is the same , and i already have the line for the indirect , if i use my furnace for heat the water and put in in the electric water heat for mantain it hot and help to heat, i will save money in the end of the year or i will spend more ? The four added wires are shown below attached to the harness connector. When replacing a heating element, shut off water leading to the water heater. Your IP: My neighbor, who is a commercial plumber installed it. @chanda you checked teh wiring going to your hot water heater? . Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. A new combination temperature and pressure relief valve, complying with the Standard for Relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, is supplied and must be installed in the opening provided and marked for the purpose on the water heater. 2: pdf: 885.43KB: View Full View Download Featured Content 1 Rheem s performance; 2 Call 1 800 homedepot; . Short models are available. 0000019604 00000 n Plus, it's lightweight and perfect for replacement of an existing water heater. D 2 LOWER HEATING ELEMENT LOWER HEATING ELEMENT LOWER HEATING ELEMENT FIG. can cause the water heater to be electrically isolated. Tank sizes range from 29-to 98 gallons to allow for the much-needed perfect fit. 0000020868 00000 n This takes pressure off the water tank. I just bought and had a plumber install yesterday a Rheem Performance Electric Hot Water Heater Plus 50 gal, 5500/5500 W heating elements, LED lights; model XE50MO9EL55U1. An electronic LED system indicates element and thermostat operation. This uses less electricity, lowering your electricity bill. E FIG. Reinstall the insulation and access panels and turn on the circuit breaker. . Easily convert standard models from simultaneous to non-simultaneous and single phase to three phase. 0000017839 00000 n It is a good value. 0000018992 00000 n Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. Use & Care Manual With Installation Instructions for the Installer Electric Residential Water Heaters Single and Double Element Models, Residential 2055 Gallon The purpose of this manual is twofold: one, to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater; and two, for the owneroperator, to explain the features, operation, safety precautions, maintenance and troubleshooting of the water heater. When you need a smart, dependable contractor or plumber, count on our team of independent professionals for your heating, cooling and water heating needs. Here are tips for solving your Rheem water heater problem or deciding to call a Rheem service company to handle the repair. You're using hot water faster than it can make it. If the water heater is new, or if youve just moved into a new home and arent familiar with the water heaters capability, its likely that the unit is undersized. Just installed a brand new Rheem Performance 40 Gal. Less than 10 years old, no deposits found in tank, no corrosion on elements. Great information, this really clarified what I thought it was a problem. Performance. The Rheem Performance Plus 50 Gal. If the water continues to be warm but not hot or heats very slowly, then one of the heating elements or thermostats is bad. Purchase the right valve for your model. Once it reaches the set temperature, it will shut off and then send power to the lower element. The thermostat may be set set too low. The top element has Improper wiring. That's what we thought, and we changed all that to new, but with no luck. The Gladiator water heater is unlike any other water heater because it provides the Power to Know, the Power to Control, and the Power to Protect. Peel back the insulation inside the tank to access the thermostat, according to CNET. Can this product be used in a mobile home? Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. Flip open the relief valve to take any remaining pressure off the tank. Also has WiFi that will notify me of any problems or need of service. Many modern homes come with dual-element water heaters. So, give the upper one time to heat up before checking the lower one. I read some more on this forum about the mixing / anti-scald settings in one-handled faucets and suspect that might be where my real problem lies. Nice appliance. Initially things were fine, but when cold weather set in I started to notice very inconsistent results with my available hot water. Ed Lauren. Rheems light-duty commercial electric water heaters with Terminal Block are field convertible to meet any Light-Duty hot water application need. Turn off power to the unit, if applicable, and check all pipe connections for water. . Featuring System Sentinel, a self diagnostic LED system that alerts the user to the operating status of the heater. Place a bucket on the floor beneath the valve or hang a light bucket from it, and if there is only water in the bucket the next time it leaks, youve found the source. It is leaked. They are available in 3kW through 12kW and in 208-Volt, 240-Volt, 277-Volt and 480-Volt. Adam Dudley, kasten39828 Pack Size 1 Wattage (watts) 5500 Finish Family Gray Minimum Temperature (F) 90 Maximum Temperature (F) 150 Water Connection Size (in.) 0000001372 00000 n So I just put a new element in causetop read 240 bottom 110 so figured lower element was bad baught new one right on looked on water heater and now lower one reads nothing have checkedbreaker there fine any help! I use this webpage to test my water heater: http://waterheatertimer.org/How-to-test- New thermostats, new bottom element. You checked the fuses to those lines? Electric medium water heater provides an ample supply of hot water for households with 3 to 5 people. Power Upper Element Lower Element Possible light combinations and methods to determine proper function of water heater are shown below. Our comprehensive Rheem Water Heater Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes. 0000001706 00000 n Yes No Score 2 Add a comment Most Helpful Answer CAUTION: Hydrogen gas can be produced in a hot water system served by this water heater that has not been used for a long period of time (generally two weeks or more). The connection should have pipe tape on it and be very snug, not overly tight. WARNING! . Factory installed temperature and pressure relief valve and 3/4 in. Watt Densities: Lower watt densities mean the element stays cooler and will last longer. This unit comes with two 4500-Watt elements and an automatic thermostat which keeps the water at the desired temperature. UPPER THERMOSTAT & HIGH TEMP. O G 9k8B 0000001748 00000 n Some models may require you to push a reset button on the thermostat prior to changing the temperature. 0000370107 00000 n Rheems light-duty commercial electric water. @alienpilot65. Water Supply Water heater completely filled with water. Copyright 2020 - 2022 | All rights reserved. Electric supply may be off. A premium grade anode rod provides long-lasting tank protection. Medium 9 Year 5500/5500-Watt Elements Electric Tank Water Heater with LED Indicator by Rheem (2047) Electronic LED system indicates element and thermostat operation Make sure it fits: measure your space to ensure dimensions fit WA Residents - see disclaimer below before purchasing 0000001231 00000 n If the unit has a pilot light (see your manual), check to see if it is lit.
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