The show will run for approximately 3hours and 30minutes, including interval. What qualifies as a concession ticket? Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. Tap the trash can at the top right of the event pass to shred the event pass. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. All attendees in your group must commit to stopping the spread of COVID-19. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. iPhone Screenshots. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 Upgrade your theatre experience and treat yourself to a night to remember with a Marriner Group VIP Experience, which includes: *The Package is not redeemable for cash My Ticketek Ticket Delivery. Restrictions may apply for Black, Yellow, Green, and Red Tickets. If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Each ticket that we sell contains the following condition of sale: This condition of sale entitles Ticketek to cancel any ticket that we detect as being sold in contravention of the condition, without refund. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. No. Note that Mobile Ticket delivery may not be available for every event. How many tickets can be delivered by Mobile Ticket delivery? Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. Ticketing What are the age groups for a Child and Senior tickets? Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. Enter the required information in the fields provided. Ticketek acts as agent for the Seller in the sale of all tickets. Invitee B purchases the two seats they were assigned at step (b). Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. Discounts are available on purchases of $10,000 or more. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. *Tickets will be updated to display your barcode from 72 hours prior to the performance, Ticketek is selling for the following venues only. Guest health and safety remains a top priority for Disney On Ice and our venue partners. Proof of purchase may be required for any refund or exchange. If you have purchased concession tickets, you are also required to present a valid concession card. Refunds, Payments and Exchanges. Pick your seats. Only 1 exchange per event will be allowed. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. A child's ticket price applies to children, who at the time of the scheduled match are aged between three - fourteen (3-14) years of age inclusive. Information about any children's policy will be provided at the point of sale. All requests must be made no later than 7 days prior to start of the ticketed performance. Tickets will not be issued to persons other than the credit/debit card holder. What happens if I purchase multiple tickets and haven't received them all? What age does a Junior/Child ticket cover? Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. Ticketek may charge a reasonable fee for the replacement of tickets. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. *Non-alcoholic beverage available for those under that age of 18 Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. Tickets will be emailed to you within 48 hours of purchase. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. All guests age 2 and older are required to have a ticket. Infants, who are under the age of 2 years, can travel sitting on their parent's laps. chevron_left. Please read these Terms and Conditions carefully before purchasing a ticket. To have a reserved seat for a child under 5 you will need to purchase a child . All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. In most cases, refunds will be automatically processed to the credit card originally used for purchase. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.co.nz (the "Site"). All persons entering the theatre, regardless of age, must have a ticket. You will then be able to add more tickets to your shopping basket and pay for all tickets at once. Please note, children under 5 who are travelling without a ticket may only occupy a seat that is not required by a fare-paying passenger. For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. WHAT IF I DO NOT RECEIVE MY TICKETS 72 HOURS BEFORE THE PERFORMANCE? If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Generally, a child ticket category is considered to be for children between 2 and 11 years old and a senior ticket category is considered to be 65 years old and over. How do I update my credit or debit card details once they have been saved? If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. Will I see personalised content on the mobile site? Dont wait, book now to see the most magical show in Melbourne. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Please refer to Ticketek's. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. Once you have logged in, update your information. You now have the option to have your sign in details remembered for your next visit. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. Where do I select Mobile Ticket delivery? If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. Mon to Fri 9am-5pm. Age and discount policies vary by theater. No, the credit card pre-fill feature simply gives you the option to save your card details. Are tickets in Deals priced differently for Child/Concession? Ticketek Gift Vouchers can be redeemed for tickets to participating events on sale through ticketek.co.nz, the Ticketek Call Centre and Ticketek agencies. Are Refundable tickets available through Ticketek Marketplace? In the interests of minimising ticket scalping, Ticketek may change your delivery method to "venue collect" at its discretion. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. Invitee B starts purchasing two seats from hold. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. In some cases, you will only be able to purchase one set of tickets to a popular event to ensure equitable distribution of tickets to the general public. Do I have to save my credit or debit card details? You can check your gift card balance. Try the Fandango FAQ for more information. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. The AMC Gift Card is a prepaid gift card similar to a gift certificate that can be used to buy tickets or concessions at any AMC theatre. You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. With the benefit of FREE admission we are unable to RESERVE a seat for young children. What is the convenience fee for, and can it be refunded? You do not need to request a refund on your Refundable tickets if your event is cancelled or rescheduled. Children under 4 are not permitted in the theatre due to the length of the production and impact of some scenes. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. Harry Potter and the Cursed Child is not recommended for children under 8 years of age. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. Many events have reduced price children's tickets. On some occasions seats are released closer to the event. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. This can be accessed using the 'Share and Save' button on the mobile ticket. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. Infants under two years of age at the day of the scheduled Match are entitled to enter a venue without a paid ticket and at no charge, however, they must not occupy a seat of their own and must sit in an adult lap. Junior/Child Tickets cover ages from 3 - 14 years. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html You may also email Marcus Theatres at: askmarcustheatres@marcustheatres.com. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets. What is a price category? Can I change to Refundable tickets after I've bought my tickets? Please monitor the "More Venue Info" link for venue policies, including health and safety protocols, which are subject to change. Find Tickets Gold Coast Titans v Rabbitohs Sat 03 Jun 2023 Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. How does Ticketek remember my preferences when I return? My tickets have not arrived after a reasonable amount of time, what do I do? Please note that the Payment Details page is not accessible from the mobile site or mobile apps. How do I add my mobile tickets to the Ticket Wallet? How do I subscribe to receive My Ticketek emails and/or SMS? Exchanges may also be available if the performance is postponed or rescheduled. By purchasing a ticket from Ticketek, you agree to be bound by these Terms and Conditions. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf SEE TICKETS Kids' Day 17 / 04 / 2023 Child tickets are half price on the last day of the Show! Can I buy tickets if I am based overseas? We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. If you are unable to reach the location box office or speak with theatre management, you may call 844-363-2840 (Option for General Guest Services) Monday - Friday between 9:00 a.m. and 5:00 p.m. Central Standard Time. iPad, tablet PC, laptop) to gain entry to an event? If you don't opt-in during purchase, you can also opt in to Friend Spotter at a later date by using the 'Share and Save' button on your mobile tickets. Why can my friends (invitees) only purchase the held tickets one at a time? Wheelchair & accessible bookings The fare will be 75% of the adult fare for children between 2 years and 11 years. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region.

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